Common Queries

The Info You’re After

What is your shoe sizing?

Finished sole size

  • Preemie/Newborn- up to 3.5”

  • 0-3 Months- up to 4”

  • 3-6 Months- up to 4.5”

  • 6-12 Months- up to 5”

  • 12-18 Months- up to 5.5”

  • 18-24 Months- up to 6”

What is your return policy?

At Gwendols, our number one goal is customer satisfaction. If for any reason you are not happy with your purchase, please reach out to us through chat or email so we can correct the issue. We will work with you to ensure that you are 100% satisfied with your item/s.

How do I place a custom order?

We love custom orders! If you are looking for a shoe color/design or need a wider shoe, please reach out to us through chat or email and we will work with you to design a unique and special pair for you. There is no up-charge for special orders, the price would be the same as the type of shoe you order price.

Are your shoes carried in any stores?

Our shoes are currently in two boutiques. You can purchase them at Hopscotch Children's store in Grand Rapids, Michigan and The Local Basket Case in Rockford, Michigan.